SUNARJO, Paulus; MA'RUF, Chasan; TASYHA, Yolanda. Service Quality as a Strategic Driver of External Customer Satisfaction: Evidence from a Semi-International School in Indonesia. Jurnal Ilmiah Ekonomi Manajemen & Bisnis, [S. l.], v. 4, n. 1, p. 10–20, 2026. DOI: 10.60023/ftz9f242. Disponível em: https://jurnal.stieganesha.ac.id/index.php/ekmabis/article/view/203.. Acesso em: 5 may. 2026.