Digital Literacy and Adaptive Capability as Key Drivers of Employee Performance in the Era of Automation and Artificial Intelligence
Keywords:
Adaptability, Artificial Intelligence, Automation, Digital Literacy, Employee PerformanceAbstract
This study offers a novel contribution by integrating digital literacy and adaptive capability as complementary determinants of
employee performance within the context of automation and Artificial Intelligence (AI), an area that remains underexplored in
prior literature. The objective of this research is to analyze how digital literacy and adaptability interact to influence workforce
performance in rapidly evolving technological environments. The study employs a structured literature review method, synthesizing
findings from recent national and international scholarly publications over the past decade. The empirical synthesis
indicates that digital literacy enhances employees’ ability to utilize advanced technologies, leading to improved efficiency, accuracy
in decision-making, and task execution. Meanwhile, adaptive capability enables individuals to respond proactively to continuous
technological and organizational changes. Importantly, the findings demonstrate that the synergy between technological
competence and adaptability significantly determines sustained productivity and performance consistency. The implications of this
study suggest that organizations should not only prioritize continuous digital skills development but also foster adaptive work
cultures to maintain competitiveness and resilience in an increasingly automated and AI-driven workplace
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